Frequently Asked Questions
Everything you need to know about our handcrafted birthstone collections.
Are the gemstones used in your jewelry genuine?
Yes, we use 100% natural, ethically sourced gemstones. Each piece is crafted to highlight the unique brilliance and color profile of the specific birthstone.
What materials are the jewelry settings made of?
Our jewelry is primarily crafted from high-quality 925 Sterling Silver, 14k Gold, and 18k Gold Vermeil to ensure durability and a luxurious finish for sensitive skin.
How long does shipping take for custom birthstone pieces?
Standard shipping typically takes 5-7 business days. For personalized or custom-engraved birthstone jewelry, please allow an additional 3-5 days for production.
What is your return and exchange policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange.
How should I care for my birthstone jewelry?
To maintain its shine, avoid contact with harsh chemicals, perfumes, and water. Clean gently with a soft microfiber cloth and store in the provided jewelry box when not in use.
Do you offer gift wrapping services?
Every order arrives in our signature Birthstones Jewelry gift box. You can also add a personalized gift message at checkout for a special touch.